Humane Society & Spay Neuter in Delaware, Ohio

Helpful staff made the adoption process smooth and simple for Otis. He is really happy in his new home with his new friend.

Adopted a wonderful cat named Loki who unfortunately passed away a week later. Didn't have him for long but we were definitely in love. The vet at the OSU emergency vet clinic in Dublin said it was an undetected condition in his bone marrow and there was nothing that we could have done. But as many times as Loki was in and out of that shelter (returned by previous foster parents) and as many times as he was in and out of their infirmary (most recently an upper respiratory infection before we got him) I'd like to think someone with some competence looked at him at some point. I'd like to hope they didn't intentionally sell and let us fall in love with a critically and terminally ill cat. I will say, they had clean, and very open enclosures for the cats, I really loved that. I didn't really look at the dogs at all, but I could smell them. Nothing they can do about that I'm sure. Still a seemingly clean facility though, with big enclosures and outwardly healthy animals. Also very pleased with their thorough adoption process. I'm not gonna lie, it was kind of a pain. But it makes me happy to know that they're making sure I'm the right person to keep and take care of the animal, and making sure the animal is going into a good, safe, loving environment. I give 2 stars because I wasn't thrilled with the customer service and because our boy was very ill and I find it difficult to believe they didn't notice.. maybe they really didn't. But then I have a hard time trusting whatever veterinary staff they have there.. idk. You could tell the things the women who work there were telling me, like adoption requirements and stuff, are things they repeat constantly. They all kind of acted like they were saying stuff I should already know, or that any idiot should know. I'm sure my perception is different from others, that's just how I felt and I wasn't a huge fan. It was very hard talking my boyfriend into getting a cat. We finally did and he was instantly smitten with our Loki. Our hearts are broken and I can't help but think this could have been avoided. RIP.